1. Acceptance of Terms
By using our services, you agree to comply with and be bound by these Terms and Conditions.
2. Services Provided
ARKADIUS SOLUTIONS LIMITED specializes in the import and export of non-perishable food products. Our services include the sourcing and distribution of items such as canned foods, rice, pasta, flour, sugar, spices, oils, jerky, and processed foods.
3. Confidentiality
We are committed to maintaining the confidentiality of all client information and will not disclose it without your consent, except as required by law.
4. Limitation of Liability
Our liability is limited to the maximum extent permitted by law. We are not liable for any indirect, incidental, or consequential damages arising from the use of our services.
5. Payment Terms
Payment terms are outlined in the service agreements. Invoices must be paid within the specified period mentioned in the agreement.
6. Termination
Either party may terminate the service agreement with prior notice as specified in the agreement.
7. Governing Law
These Terms and Conditions are governed by the laws of England and Wales.
8. Introduction
8.1 We are ARKADIUS SOLUTIONS LIMITED, operating at 19 Princess Road Backways, Leicester, England, LE1 6TT.
8.2 For inquiries, contact us at imports@arkadius.io.
9. Our Services
9.1 Service descriptions are illustrative. Specific details will be outlined in the service agreement.
9.2 Services are subject to availability and the specific terms agreed upon.
10. Use of Information
We use your personal information in accordance with our Privacy and Cookies Policy.
11. Consumer Rights
11.1 Our services are available to consumers aged 18 or older.
11.2 Your legal rights as a consumer are protected and not affected by these Terms.
12. Business Customers
Specific terms may apply to business customers as detailed in the service agreement.
13. Contract Formation
13.1 To engage our services, please contact us directly.
13.2 Review and amend errors before finalizing the service agreement.
13.3 The Contract is formed upon our confirmation email.
13.4 If services cannot be provided, we will inform you and refund any payment.
14. Variation of Terms
14.1 Terms may be revised due to changes in payment methods or legal requirements.
14.2 The current Terms apply at the time of service engagement.
15. Consumer Cancellation and Refunds
15.1 Consumers have the right to cancel within 14 days of confirmation.
15.2 Cancellation rights do not apply to fully performed services with prior consent.
15.3 To cancel, contact us at imports@arkadius.io.
15.4 Full refunds will be processed within 30 days of cancellation.
15.5 If services began during the cancellation period, partial payment may be required.
15.6 Refunds will be issued to the original payment method.
16. Service Delivery
16.1 Services will be delivered as per the agreed timeline unless affected by external factors.
16.2 Delivery is considered complete when services are performed at the agreed location.
16.3 Ensure necessary arrangements for service delivery.
17. International Clients
17.1 Services are available internationally, subject to local laws and regulations.
18. Pricing and Payment
18.1 Prices are quoted in the service agreement and include applicable VAT.
18.2 Prices may change but will not affect existing agreements.
18.3 Payment terms are detailed in the service agreement.
19. Limitation of Liability
19.1 Our liability is limited to the extent permitted by law.
19.2 We are not liable for indirect, incidental, or consequential losses.
19.3 Total liability is limited to the price of the services.
20. Events Outside Our Control
20.1 We are not liable for delays caused by events beyond our control.
20.2 If affected, we will notify you and provide a revised timeline.
21. Communications
21.1 “In writing” includes email communications.
21.2 To cancel a Contract, email imports@arkadius.io.
21.3 Business communications should be sent by pre-paid first-class post or email.
22. Other Important Terms
22.1 We may transfer our rights and obligations under the Contract.
22.2 You may transfer your rights only with our written consent.
22.3 This Contract is between you and us; no third parties have rights to enforce its terms.
22.4 If any part of these Terms is deemed unlawful, the remaining parts will remain in effect.
22.5 Our failure to enforce any provision does not constitute a waiver of that provision.