ARKADIUS SOLUTIONS LIMITED is committed to protecting your privacy. This Privacy and Cookies Policy outlines how we collect, use, disclose, and safeguard your personal information. Please read this policy carefully to understand our practices regarding your personal data.

1. Introduction

Welcome to ARKADIUS SOLUTIONS LIMITED (“we,” “our,” or “us”). We value your privacy and are dedicated to protecting your personal information. This Privacy and Cookies Policy is designed to help you understand how we handle your data when you visit our website or use our services.

By using our website and services, you agree to the practices described in this Privacy and Cookies Policy.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: This includes identifiable details such as your name, email address, contact information, and payment details.
  • Usage Information: This includes data on how you interact with our website, such as your IP address, browser type, device information, pages visited, and actions taken.
  • Cookies: We use cookies to enhance your experience and gather data about your interactions with our website. You can manage your cookie preferences through your browser settings.

3. How We Use Your Information

We use your information for the following purposes:

  • To Provide Services: To process your orders, offer customer support, and deliver import and export services.
  • Communication: To send you order confirmations, updates, and promotional materials if you have opted in.
  • Analytics: To analyze user behavior, improve our website, and customize your experience.
  • Legal Compliance: To comply with legal obligations and enforce our terms of service.

4. Disclosure of Your Information

We may share your information in the following situations:

  • Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, and delivering services.
  • Legal Requirements: We may disclose your information to comply with legal obligations or respond to law enforcement requests.
  • Business Transactions: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Your Rights and Choices

You have rights regarding your personal data, including:

  • Access: Request access to the personal information we hold about you.
  • Correction: Request corrections to inaccurate or incomplete personal information.
  • Deletion: Request the deletion of your personal information, subject to legal restrictions.
  • Opt-Out: Opt-out of receiving marketing communications by following the instructions provided in such communications.

6. Data Security

We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet is entirely secure, so we cannot guarantee absolute security.

7. Children’s Privacy

Our website is not intended for children under 18. We do not knowingly collect data from minors. If you are under 18, please do not use our website or provide any personal information.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The updated Privacy Policy will be posted on our website with a revised effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at imports@arkadius.io.

By using our website and services, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please refrain from using our website or providing us with your personal information.